Excellent communication in the office is imperative. What you say (and what you don’t say) to your employees greatly influences the corporate culture, their satisfaction with work, productivity levels and loyalty to the company. Some say that with texting, emails and “Whatsapping” that the art...
Learn More
Remember Barney? Yes – the purple dinosaur who’s been either your own or your child’s best friend? “Barney & Friends” is one of the finest examples of diversity that comes to mind. With the perfect representation of all ethnicity, genders and varying age...
Learn More
There are 4 well known listening styles that people employ depending on the type of person that they are and what primarily motivates them. We discuss these 4 main listening styles in the infographic below to help you work out what style you are most...
Learn More
Customer service is imperative for establishing and maintaining a loyal customer base. In organisations where employees interact with clients directly, managers need to train staff to provide excellent customer service. (more…)
Learn More
When you’re planning to chair a meeting, how do you feel? Excited, anticipating the energy that will flow around the room, buzzing with the ideas that people will come up with? Or dreading it, hoping that you can cancel it, and get on with something...
Learn More
Time is a precious commodity, and it is especially so in working life. Using time effectively gives people more choices in managing their activities. Managers unanimously complain that they don’t have enough time in the day to effectively manage their teams, handle their workload and...
Learn More
Although it is impossible to pinpoint the one thing that sets apart a great manager from a mediocre one, there are clearly different skills, ideas and opinions that set apart effective leaders from ineffective ones. The question that we get asked the most in our...
Learn More
Collins English Dictionary describes ‘soft skills’ as ‘desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude’. Certainly, the connotation is that someone who has common...
Learn More
There’s a very interesting TEDx talk by RosaBeth Moss Kanter on leading positive change, and I’ve noted six keys to change that she mentions, along with my thoughts as to their application in the world of business and leadership: (more…)
Learn More
You’ve no doubt heard the expression that we should be part of the solution, not the problem. And I’m sure we all agree that would be the best way to work. The question is…how? (more…)
Learn More
The apprenticeship journey starts with you understanding the requirements and elements of an apprenticeship standard. Apprenticeship Standard Each apprenticeship standard is made up of knowledge, skills and behaviours. The Knowledge during the apprenticeship you will acquire the facts, information, theory and technical information of the...
Learn More
Navigating the world of work with confidence relies on strong communication, numeracy, and problem-solving abilities – core competencies that Functional Skills help to develop. While Functional Skills qualifications in English and Maths are no longer a mandatory requirement for apprentices aged 19 and over, their...
Learn More
Page 10 of 23« First«...89101112...20...»Last » 