Whether you have just been promoted to a managerial role, or you are simply looking to improve your leadership skills, most sources will tell you the most important skill all managers need is good communication. It’s easy enough to say that leaders must be able…
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You work hard at the office, and try to get ahead in your career, but haven’t been able to do so as of yet. It is important to evaluate your efforts and successes, or lack thereof, and figure out the reasoning for either. (more…)
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In order to have a good relationship with your clients, you need to have an open line of communication. They must feel comfortable coming to you with questions, or bringing up concerns; otherwise, they may take their business elsewhere if they can’t address issues so…
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No one likes speaking to an angry person, but this scenario is even more difficult to handle when the person is a client of yours. This is a unique relationship where you have to tread very carefully to make sure the client is left happy,…
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Training is a constant task for any manager; in addition to educating new employees about the organisation’s procedures, innovation and change also demand that existing employees be trained on a fairly consistent basis. What is frustrating for many employers is that traditional training sessions don’t…
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Few things are as disruptive to a business’s success than valuable employees leaving the nest. As the leader, you then have the option to promote other staff members that may not be as qualified, or start a long search for a suitable replacement. (more…)
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Work-related stress affects all of us at one time or another; however, with more and more cases of it being reported, it is becoming an epidemic. (more…)
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The UK is becoming increasingly diverse, especially London. People of various races, cultures and ethnicities make up larger and larger percentages of UK residents, which is why many employers are looking to make their organisations more inclusive. (more…)
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Some organisations immediately escort the workers off the property, while others allow the staff members to work until their end date. (more…)
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Managers are responsible for taking care of their staff’s needs and responding to their concerns. Oftentimes, employees are justified in their frustrations, which may be caused by long working hours, unsafe working conditions or lack of advancement opportunities. (more…)
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Have you ever walked by a street seller and ended up purchasing an item you never thought you needed? This is because the salesperson was persuasive, a quality that all managers need to possess. (more…)
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Do you find it difficult to juggle personal and professional responsibilities? Do you have to log into your computer in the middle of dinner because you forgot to answer an important email? (more…)
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