The Ultimate Guide to Managing Stress at Work

Stress at work is something most of us face but when it builds up, it can affect your focus, confidence and how you handle the day-to-day.

From constant deadlines to tricky conversations, pressure is part of working life. But how you deal with it is what makes the difference?

We see first-hand how practical tools and management training can help people stay calm under pressure and lead with clarity even when things get tough. This ultimate guide shares straightforward, effective strategies you can use to manage stress at work before it starts managing you.

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What Causes Stress At Work?

Work-related stress is multifactorial, with some people more susceptible to certain stressors than others. We’ve listed some of the most common triggers below.

Unrealistic deadlines and high expectations

Tight deadlines and high expectations can quickly lead to feelings of stress, worry, and inadequacy. While some leaders believe that setting unrealistic goals can trigger the motivation to succeed, the very opposite is often the case.

While measuring employee progress and holding them accountable for their performance is vital for business success, harsh critique can demotivate workers and increase their chances of looking for new roles elsewhere. What’s more, pressuring employees to reach unrealistic goals can sometimes push them into making unethical decisions that reflect badly on their employers and breach crucial legislation.

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Lack of communication or clarity

A lack of clarity surrounding a worker’s responsibilities can make them feel confused and frustrated. Insufficient guidance can prompt employees to wonder whether they’re doing a good job or whether they’re performing poorly. Such feelings can be very stressful, especially for employees who are new to their roles.

Feeling undervalued or unsupported

Almost half of workers across England and Wales feel undervalued by their employers, according to a recent survey, while 52% feel unsupported by their employers. This lack of recognition can cause employees to feel stuck in a dead-end role with no prospects or room for improvement. Over time, this lack of recognition and support can sap a person’s confidence and make them worry about the future – a very stressful state of affairs.

Work-life imbalance

If the COVID-19 pandemic taught us anything, it’s that workers across the world value a generous work-life balance. In 2021, for example, a survey of UK workers revealed that 65% of jobseekers prioritised work-life balance over financial rewards and benefits.

Flexible hours and realistic workloads allow employees to spend time with their families, pursue their favourite hobbies, socialise with friends, and look after their mental and physical health – all vital components of a happy life. Without these elements, people may start to feel stressed and miserable.

Toxic or high-pressure team environments

While many people enjoy working in teams and value their colleagues, some workplaces foster competitive and toxic environments that can destroy such camaraderie. If workers feel unable to raise problems or fear being blamed for mistakes, they’re likely to feel tense and uncomfortable at all times.

Such hypervigilance and wariness will wear down their spirit over time, potentially leading to burnout. Remember – effective company cultures tend to promote a spirit of openness and reiterate a shared goal. As well as reducing feelings of stress, a positive environment encourages professional growth and creativity – both beneficial to long-term business success.

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Less Obvious Triggers Of Stress At Work

While looming deadlines and absent managers are significant and obvious factors in workplace stress, subtle factors can also add up to a real problem. While such triggers often go unnoticed or unacknowledged, they have the potential to ruin an employee’s energy, wellbeing, and motivation. We’ve listed a few of these problems below.

Decision fatigue

Thanks to the rise of digital technologies, modern workers are bombarded with emails, instant messages, social media alerts, and other notifications on a minute-by-minute basis. In fact, the average full-time worker receives over 30 emails a day, as well as 20 instant messages, 12 phone calls, and 13 text messages. Choosing how to prioritise and respond to these messages and requests can be mentally exhausting – especially for those with ADHD and other forms of neurodivergence.

Over time, constant decision-making can lead to procrastination, slower mental processing times, and impulsivity. If an employee’s job necessitates a high number of judgement calls, this experience can be very stressful and develop into burnout over time.

Fear of failure

Everyone makes mistakes at work on occasion. Whether an employee accidentally hits ‘reply all’ or submits a final report containing typos, even minor oversights can cause feelings of inadequacy and self-doubt, especially amongst perfectionists. Unfortunately, experiences of perceived failure can create issues like over-preparation and risk avoidance, which can drain an employee’s battery and prevent them from taking creative risks. Indeed, chronic fear of failure can also lead to imposter syndrome – a stressful feeling that you’re never quite doing enough or meeting the expectations of those around you.

Constant distractions and context switching

As we’ve already mentioned, digital notifications and constant messages can be the enemy of productivity. To make matters worse, many organisations schedule unnecessary meetings that interrupt people’s focus and significantly impact productivity. Mental multitasking may feel like a recipe for productivity, it can be hugely stressful and detrimental to employee wellbeing.

Meeting overload

While meetings often provide a quick and easy way to collaborate with others, overstuffed calendars can prevent employees from ticking off their to-do lists. As a result, many workers have to work overtime or rush to complete their tasks – both of which can be stressful experiences. What’s more, it’s difficult to complete so-called “deep work” – the tasks that require uninterrupted concentration and creative capabilities – when constantly interrupted by meeting requests. Meetings can be especially stressful for remote workers suffering from a phenomenon known as “Zoom fatigue”.

How Stress At Work Affects You And Your Performance

So, stress is clearly a common and multi-faceted problem that can affect virtually everyone. But how can it affect your life and ability to function at work? You may be surprised at the size and scale of the effects of stress…

Physical and mental health impact

Most of us are familiar with the physical sensations elicited by a stressful situation such as a job interview, college exam, or even a life-threatening situation. Known as the ‘fight or flight’ response, this reaction can include an increased heart rate, profuse sweating, flushed skin, digestive disturbances, muscle tension, and other physiological changes designed to help your body deal with a threat or run to safety.

The fight or flight response can be useful, helping you to stay focused and alert during stressful situations. However, research has shown that long-term exposure to stress hormones can have lasting health impacts, including the formation of deposits that clog the arteries, high blood pressure, and obesity. In the medium term, stress can also suppress the immune system and leave you more susceptible to illnesses.

Beyond these physical effects, chronic stress can manifest as irritability, anxiety, mood swings, and burnout. In some cases, stress can even play a role in the onset of psychiatric disorders, including bipolar disorder, posttraumatic stress disorder (PTSD), and major depressive disorder.

As well as impacting your quality of life, this non exhaustive list of symptoms and disorders can significantly harm your ability to connect with others, fulfil your ambitions, and remain confident and productive at work.

Reduced focus, motivation, and confidence

When your brain is consistently exposed to stress hormones, it will enter survival mode. In other words, it will be primed only to pay attention to the most stressful aspects of your life, while disengaging from those deemed less important. If you’ve ever wondered why you’re more forgetful when you’re stressed, survival mode explains this disconcerting phenomenon.

In a work context, the stressed brain is unable to focus for any appreciable period. You may start to daydream during meetings and lose the motivation to complete tasks. As a result, your confidence may take a serious knock, creating a vicious cycle in which stress clouds your thinking and prevents you from performing well.

Impact on team communication and relationships

Healthy team dynamics represent the bedrock of a thriving workplace. However, chronic stress can throw a rusty spanner in the works. People under stress are more likely to withdraw from social situations, avoid important conversations, snap at their friends and colleagues, and misinterpret innocent comments as having malicious intent.

Over time, these communication problems can seep into the rest of the team and dent office dynamics. As trust breaks down and tension builds, colleagues will struggle to connect, share creative ideas, or resolve everyday problems in a calm and healthy fashion.

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The Cost Of Stress To A Business

The consequences of stress aren’t contained to the individual. By impacting a person’s ability to carry out their everyday tasks and responsibilities, stress can detrimentally affect a growing business. Here are just a few of the ways stress can cost a business if left unaddressed:

  • Increased absenteeism: According to the World Health Organization, depression and anxiety (both related to stress) cost the world around US$1 trillion in lost productivity due to absence. Stressed employees often require sick leave to cope with their physical and mental symptoms, leaving businesses with a smaller and less effective crew.
  • Reduced productivity: With stressed employees more likely to procrastinate and make errors, businesses can suffer from reduced productivity and even reputational damage. While they may show up to work every day, these workers are unlikely to provide significant benefits to a business’s bottom line.
  • Higher turnover rates: Employees who are put under constant pressure will eventually crumble. When significant numbers of employees leave every year, businesses must spend huge sums on recruitment, training, and wasted knowledge. To make matters worse, skeleton teams have to absorb this increased workload, thereby perpetuating the cycle. Businesses with high turnover rates also tend to develop negative reputations, reducing their chances of attracting top talent.
  • Low engagement: Stressed teams are less likely to feel engaged with their work, reducing their willingness to collaborate and come up with proactive, creative strategies. Over time, this disengagement can contribute to a culture of discontent within a business that compromises innovation and dampens growth.
  • Increased conflict: Stress can shorten tempers and sew discord within once-happy teams. As a result, businesses will have to deal with more interpersonal problems that require significant time and resources to resolve.

Ways To Handle Stress At Work Before It Builds Up

The best way to handle stress is to nip it in the bud before it becomes a severe problem. The good news is that there are several techniques available to reduce workday pressures and boost your quality of life.

Creating boundaries that actually stick

Have you ever made a New Year’s resolution to stop checking work emails at the weekend… only to revert to your old habits by February? Creating solid boundaries can be difficult if you’re only accountable to yourself and don’t talk to others about your plans. Communicating about your boundaries is the key to success, as it ensures people respect your right to switch off and enjoy a private life.

But how can you create boundaries without antagonising colleagues? Firstly, try to set clear “on” and “off” times at work by stating your working hours in your email signature and communicating clearly with colleagues about when they can expect responses to requests. As well as respecting your time, this can help build a healthy company culture that encourages work-life balance. Similarly, don’t be afraid to push back against requests if you’re at capacity. Overcommitment won’t help you climb the career ladder, especially if you’re overstretched and underperforming.

Building better habits for the workday

Even small habits have the potential to transform your workday for the better by helping you keep stress hormones in check. Methods to try could include:

  • Stepping away from your screen every hour or so. As well as preventing overwhelm, this simple trick will help combat some of the physical effects of excessive sitting.
  • Avoid reaching for your phone when you wake up, as this habit will instantly increase your stress levels. Invest in an alarm clock if you rely on your phone to wake you up.
  • Take a walk in nature on your lunch break.
  • Make sure you make the most of your full lunch hour, scheduling it into your calendar to prevent people from booking meetings with you.
  • Start keeping a diary. Putting your worries and concerns on paper is a great way to vent and lighten your mental load.

Knowing what to do when everything feels urgent

If you’ve ever felt that you’re in a frantic rush to complete thousands of tasks, you’re not alone. Everyone experiences busy periods at work from time to time. Surviving these periods requires a strong ability to prioritise and a willingness to ask for help.

If you’re struggling to know where to start, prioritisation models such as the Eisenhower Matrix could help you develop an action plan, delegate effectively, and tackle decision paralysis. A quick catch-up with your line manager to discuss your workload and manage expectations could also give you the support you need to do a good job. Remember – pushing back against unreasonable requests is a crucial life skill that you may need to use on occasion, especially if your manager is unaware of how much work you have on your plate.

Time management vs. energy management

Most people experience peaks and troughs in their energy levels throughout the day. While many of us envy morning people, their energy and productivity levels tend to wane in the afternoon. Night owls, on the other hand, may hit their stride later in the day.

Work out the hours in which you thrive and use this time to complete your most demanding or creative tasks. For example, morning larks should focus on getting their difficult tasks out of the way before lunch, moving on to more administrative or repetitive tasks in the afternoon. Scheduling tasks based on your body clock is a surprisingly effective way to maximise productivity and manage stress levels.

Dealing with stressful conversations

It’s perfectly natural for disagreements and problems to bubble up in the workplace. Talking about these issues will help nip them in the bud and prevent them from becoming much bigger, more stress-inducing problems. But how should you go about broaching these potentially toe-curling conversations? Potential strategies include:

  • Pick a good time. Scheduling a difficult conversation at the end of the day when everyone wants to go home will make your job harder.
  • Prepare your message in advance, ensuring you’ve noted down your main points in calm and non-confrontational terms.
  • Focus on facts, rather than feelings. Don’t place blame on anyone and emphasise your willingness to find an amicable solution.

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Techniques That Help You Stay Calm In The Moment

As you’re probably well aware, some degree of stress is unavoidable in most workplaces. Fortunately, there are simple tricks you can employ to prevent overwhelm and help you stay grounded.

Breathing methods you can use anywhere

Studies show that even simple breathing techniques can have a marked impact on stress hormones, helping you feel relaxed during hectic situations. Breathing deeply and slowly for a few minutes will likely have some effect, but there are a few tried and tested breathing patterns you can use for best results, including:

  • The extended exhale: Breathe in for four seconds and breathe out for eight seconds, repeating this pattern until you feel as calm as possible.
  • Box breathing: Inhale for four seconds, hold for four seconds, exhale for four seconds, and hold for four seconds. Repeat this pattern for a few minutes.
  • 4-7-8 pattern: As the name suggests, this technique requires breathing for four seconds, holding for seven seconds, and exhaling for eight seconds.

Grounding techniques that keep you focused

Grounding techniques are simple games or processes that help settle racing thoughts and allow you to focus. Here are just a few to try today:

  • Feel your body: Focus on the weight of your clothes, the speed of your heartbeat, the hair on your shoulders, and the feeling of the floor against your feet. Focusing on the different sensations your body is experiencing will help refocus your mind.
  • 5-4-3-2-1: Name five things you see, four things you can touch, three things you can hear, two things you can smell, and one thing you can taste.
  • Carry a grounding object: Carrying a sentimental or textured object like a treasured necklace or a stress ball can help you feel grounded in stressful moments.
  • Think of a joke: Reminding yourself of a hilarious joke or event can bring instant stress relief.
  • Plan for future fun: Think about something fun you can do with friends or family once the workday is over.

Handling the physical symptoms of stress

Stress can manifest as various physical symptoms, such as a racing heart or a clenched jaw. Here’s how to soothe symptoms quickly:

Stretch your neck and jaw: Opening your mouth wide and rolling your shoulders back will help release tension.
Breathe deeply: This will lower your heart rate and calm jagged nerves.
Progressive muscle relaxation: Tense and release individual muscle groups one at a time, starting with your toes.
Eat well: Eating a nutritious, fibre-rich diet will help ease some of the digestive problems associated with stress.

Quick reset strategies that actually work

On the hunt for a quick mental reset strategy that will bring genuine results? While different strategies work for different people, the following processes could provide a perfect solution:

  • Interrupt your everyday patterns: Jolt yourself into a new mindset with a quick set of push ups or by splashing cold water on your face.
  • Look at something else: Altering your visual field by turning your face away from your laptop could stop your mind from spiralling.
  • Think of a calming phrase: Mentally repeating a reassuring phrase such as “this will pass” could be all you need to get through a tough day.

How To Build Long-term Resilience At Work

Building resilience is a life-long project that requires regular check-ins and practising healthy habits. If you’re wondering how to prevent stressful spirals and stay grounded in the long term, it’s worth trying the following strategies.

Training your mind to respond, not react

Reacting defensively or fearfully to stressful situations is perfectly natural. However, it’s not always helpful. Understanding this simple fact will help you respond to them with calmness and intention. When a stressful situation arises, try pausing for five seconds before you respond, choosing your tone and words carefully. Similarly, recognising your triggers and stepping away from triggering situations for a short time will prevent you from making rash decisions you may regret.

Using reflection and coaching techniques

Resilient people tend to be very self-aware and capable of recognising their strengths and flaws. Keeping a journal, for example, could help you reflect on adverse events, providing some objective clarity about your unhelpful habits and actions. Similarly, reflecting on what went well and what you learned at the end of the week is a great way to work through challenges. If you have access to a coach or mentor, talking through your issues with an objective observer could help you recognise negative patterns you wouldn’t otherwise have noticed. Remember – resilience is not an individual project, but a collective endeavour.

The role of lifestyle: Sleep, movement, and nutrition

Building a resilient mind is difficult if your body is suffering. With this in mind, remember to prioritise sleep to support your focus and emotional regulation. The average adult should aim for between seven and nine hours per night.

When it comes to nutrition, try to avoid overindulging in sugar and ultra-processed food. Convenience foods can cause blood sugar to spike, eventually leading to crashes and burnout. By eating plenty of wholefoods, you can provide your body with the energy it needs to stay strong in a stressful world.

Finally, don’t forget the importance of exercise. As well as keeping you healthy and potentially extending your life, exercise can help regulate stress hormones and drastically improve your mood. Try to pursue sports you genuinely enjoy, as this will enhance your chances of making exercise a long-standing habit.

How to make stress management part of your routine

It’s easy to forget the importance of stress management during quieter periods at work. However, incorporating stress management techniques into your routine will help you thrive when the going gets tough. Potential behaviours to maintain include:

  • Baking calming rituals into your workday, such as stretching or taking a short walk.
  • Setting regular check-ins with yourself to ensure stress management techniques are working well.
  • Taking microbreaks every hour to keep your mind and body healthy.

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Supporting Others With Stress At Work

As we’ve already mentioned, managing stress is a group project – not an individualistic pursuit. When one person is stressed, this feeling can quickly seep into the rest of a team and the issue can spiral out of control. With this in mind, we’ve collated a few strategies for supporting others and helping yourself in the process.

Spotting signs of stress in your team

You can’t help someone if you’re not aware of the issue. Remember – talking about stress can be difficult, so your team members may be inclined to put on a brave face rather than raise their concerns. Subtle signs that someone may be struggling include:

  • Small changes in behaviour, such as increased irritability or withdrawal from social events.
  • Slipping performance or missed deadlines.
  • Physical signs, such as tiredness or increased illnesses.
  • Less willingness to collaborate or attend meetings.

How good managers make a difference

Managers are key to nurturing a positive company culture that protects against burnout. By modelling healthy behaviours like taking breaks, respecting others’ boundaries, and sticking to regular work hours, managers can encourage others to engage in stress-busting techniques. Asking direct questions about how they can help and support team members is also a great way to address problems before they snowball into something bigger.

Creating psychological safety at work

Psychological safety describes a state in which people feel able to speak up and make mistakes without fear of judgement. Fostering psychological safety involves admitting mistakes, listening to feedback, and avoiding language that places blame on individuals.

Balancing pressure with support

While it’s impossible to avoid some degree of pressure, support can help mitigate the stressful feelings this pressure creates. This support could take the form of providing clear expectations, praising efforts as well as outcomes, and asking how you can help when someone appears to be burning out.

When Stress Becomes More Than Just Stress

While stress is common, it can build up into serious mental health conditions if left unchecked. When stress becomes chronic anxiety or depression, interventions may be necessary. Fortunately, there are steps you can take if everything gets too much.

Knowing when to asked for help

If you’re suffering from one or more of the following symptoms, there’s a good chance you need some support:

  • Insomnia or other sleep disruptions.
  • An inability to stop thinking about the causes of your stress.
  • Irritability or an inability to control your emotions.
  • Constant feelings of exhaustion, even after rest.
  • A lack of motivation to engage in activities you once enjoyed.

Where to find support – for you or your team

Support is available in more than one place. Depending on your preferences and comfort levels, it’s worth exploring the following avenues to help mitigate your stress:

  • A trusted colleague: Talking to your manager or an empathetic team member could make all the difference. Getting something off your chest can help lighten your mental load, as well as help to find practical solutions to your problems.
  • Therapists or coaches: A therapist or coach could provide the tools you need to cope with difficult emotions or make changes to your work life.
  • Peer networks: Speaking to others who face the same challenges and experiences as you can help you feel less alone. Such networks could also deliver some invaluable first-hand advice to help you manage your situation.

Removing the shame around struggling

Admitting that you’re struggling is anything but weak. In fact, it takes a lot of courage and could help you connect with others on a more human level. Some of the strongest people in the world have been through rough patches that have driven them to the brink. By speaking openly about this fact, we can give others permission to do the same and nurture a culture of empathy and resilience.

Conclusion

As we’ve learned over the course of this guide, stress is a common, all-too-human experience that can significantly impact our working lives. The good news is that there are steps you can take the limit the impact of stress and thrive in your chosen field. If you’re unsure about whether you or a colleague are suffering from burnout, our quick Burnout Self-Assessment Quiz could help uncover some realities you’ve been avoiding.

If burnout and stress are impacting your team, we also recommend exploring our Management Skills Training. As well as helping you nurture stress-busting behaviours, it will help you make the most of your team and make the office a fun and productive place to be.

Thanks again

Sean

Sean McPheat

Managing Director

MTD Training   

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Updated on: 22 April, 2025

Originally posted: 23 October 2018



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