Exploring Appreciative Inquiry

Appreciative Inquiry is a newer term not many of you may be familiar with. It is, in short, the act of learning about and appreciating the values that those around us have to offer.

You’ve heard the phrase “find the best in others.” That’s exactly what appreciateive inquiry is about. In business, and as a manager, it’s your responsibility to work with people until you uncover their positive traits – the traits you and your team can use and appreciate.

According to Carol Wilson, there are four main stages when it comes to appreciative inquiry. They are:

  1. Discovery
  2. Dream
  3. Design
  4. Destiny

You start by discovering what you have – learning about what is working for your team right now and what could potentially change based on the traits and skills you have uncovered. You then take the time to think about (or dream up) the best possible outcome possible. After you have an idea, you have to design a plan that will bring those dreams to fruition. You then determine the destiny by figuring out exactly how your design can most naturally exist, combining both new and existing resources without upsetting the old systems.

You must evolve and emerge.

Appreciative inquiry isn’t about forcing change. It’s about learning about the traits, skills, and characteristics of your team members you didn’t realize existed and allowing them to evolve naturally into your processes – with a little encouragement, of course!

Thanks again,


Sean McPheat

Managing Director


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Mark-WilliamsMark Williams

Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.