I get asked all the time about what makes an outstanding manager or leader.
I actually think it’s a combination of skills as it depends on the circumstances but overall, in my opinion, it’s someone who understands themselves and who can understand others to get the best out of them.
There, that’s it in a nutshell! Now I know that might sound very simple when there have been a million books written on the subject but if you look at most leadership concepts it all boils down to understanding others to get the best out of them. Why is Obama seen as inspirational? Yup, he understands what others need and then he talks in a language and in a passion that connects with them.
Why is Richard Branson someone who is so admired as a leader?
Yup, he’s down to earth, talks to people at their level and with no stuffiness. He connects with others. It’s all about understanding yourself and understanding others.
I recommend that you read up on what Emotional Intelligence is.
It’s one of the best areas to learn about.
So what is Emotional Intelligence?
Well, Emotional Intelligence (EI) describes the ability, capacity, skill or, in the case of the trait EI model, a self-perceived ability, to identify, assess, and manage the emotions of one’s self, of others, and of groups.
And in my opinion if you are not aware of EI or how to apply it then you are missing out on a key skill of leadership and management.
So get on down to your local book store and find out more about, or do a search on the web.
And if you want to find out first hand what it’s all about then this is a topic that is covered in our Advanced Management Skills course.
Please remember that if you or your company ever need any management or sales training please give us a call on 0333 320 2883 or complete our enquiry form at https://www.mtdtraining.com/enquiry
Until then take care of yourself.
Originally published: 29 September, 2009