Let’s take a closer look at a manager’s interpersonal roles.. As a manager, your interpersonal roles will be dictated by the type of position you hold. Lower level managers will have different interpersonal roles than middle management. (more…)
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Collins English Dictionary describes ‘soft skills’ as ‘desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude’. Certainly, the connotation is that someone who has common...
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A great leader needs to have certain traits to be successful. One of the most important ones is the ability to be assertive. (more…)
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I was reading about a case where the arbitration organisation, ACAS, were brought in to a dispute between two parties in an organisation, to help sort it out. One statement in the article intrigued me. (more…)
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As a manager, how do you discover what people expect you to do? What feedback do you want that will help you improve your game and create opportunities for expansion in the future? The best way yet found to increase knowledge is to ask questions....
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