The Management Blog

Tips & advice to help you improve your performance


Interpersonal Skills

Different Types Of Interpersonal Roles

The 3 Different Types Of Interpersonal Roles

DiscussionLet’s take a closer look at a manager’s interpersonal roles.

As a manager, your interpersonal roles will be dictated by the type of position you hold.

Lower level managers will have different interpersonal roles than middle management.
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What Are Soft Skills And Why Are They Important?

Man in a suit standing with arms crossedCollins English Dictionary describes ‘soft skills’ as ‘desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude’.

Certainly, the connotation is that someone who has common sense and a positive attitude is thought of as having good ‘soft skills’. But it can and does go deeper.


What are the differences between ‘hard skills’ and ‘soft skills’?

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senior businessman cross hands

The Difference Between Being Assertive & Aggressive (Which One are You?)

senior businessman cross handsA great leader needs to have certain traits to be successful.

One of the most important ones is the ability to be assertive.

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closeup of a young caucasian

3 Ways The Best Managers Can Improve Their Empathy Skills

closeup of a young caucasianWhen trying to improve leadership skills, managers often focus on delegation, communication and time management.

However, an important skill that every boss needs to possess in order not only to be respected, but liked, is empathy.

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Business woman holding I Quit sign

The 3 Main Warning Signs That Your Employee May Quit

Business woman holding I Quit signOne of the worst situations an employer may face is when a valued staff member suddenly quits.

Even if a standard two-week notice is provided, it may not nearly be enough time to find a suitable replacement, train that person, and resume work flow without interruptions. Learn More

Assertive Michal Marcol

Be Assertive Without Being A Dic…Tator

Assertive Michal Marcol

It is a commonly held thought that only strong assertive people get on in the workplace and that you won’t be successful if you are shy. This is not necessarily true and the good news is that assertiveness can be learned. Learn More

Mood Jeroen van Oostrom

Managing Your Mood As A Manager

Mood Jeroen van Oostrom

How much does change of mood affect your team? Extremely positive and upbeat one moment as things seem to be going well and then something goes wrong which brings you down again. Learn More


Tips For Managers Who Can’t Say No


As a manager, you always want to do your best for yourself and others. Seldom do you want to reject your team members’ requests for assistance, as you feel you are there to help and if you don’t, you aren’t being the helpful or doing your job. Learn More