Let’s cut right to the chase today. A performance model is a vision of what a company expects to achieve. In order to attain those goals the company must perform in a specific manner. This takes a great deal of research, planning, and implementation. The model must, in short, aim to improve employee performance in a way that your sales and service goals are positively impacted as well
One of my favorite performance models, although only one example, is the Maynard Workforce Performance Model. This model works to improve employee performance but eliminates wasteful actions and spending as well. The ultimate goal is continuous improvement in the areas of productivity, quality control, and organisational culture. Each of these areas feeds into the other, so proper balance is essential.
In the end, your ultimate goal is to increase your productivity while maintaining your high quality expectations. At the same time, these changes should help you to eliminate waste which will in turn cut down on costs and spending. It’s a win-win situation for both you and your employees – as individuals, as a department or team, and as an entire company.
Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.