Now that we’ve established how important it is to recognize organizational control, let’s take a closer look at the types of control that occur within the workplace.
To start, there are four main categories that control falls into:
These categories aren’t presented in any specific order, but perhaps it’s important to note that without proper financial control you won’t be able to organise any of the other areas on the list. Financial control is the foundation for any successful business.
Some organisations break their levels of control down a little bit differently, but they still cover the main categories. In some cases you may see them listed as operations control, financial control, structural control, and strategic control. In short, we’re attempting to achieve the same high level of functionality.
As a manager you will have responsibilities that reach into each category, but you likely won’t be responsible for any in their entirety. For example, as a team leader you’ll have to hire and manage your employees (human control); balance your department’s individual budget (financial control); make sure your equipment is in working order and that projects are completed on time (physical control); and communicate your results to other people within the organisation, your clients, or to the public (information control).
Juggling these responsibilities will take advanced communication skills on your part, but I think that once you understand how your tasks fit into the overall picture you’ll have an easier time accepting how important your role is to your organisation!
Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.