As a manager you should certainly be able to deal with conflict, even if it means negotiating.
The truth, however, is that every member of your team should be able to do the same thing because doing so will mean they’re better able to work together as a team.
One way to teach conflict management is to play a game known as “Divide the Loot.”
While we often suggest playing this game with real money, you can take some sort of play money to use instead.
Here’s how to play:
The goal here is to encourage everyone to come to a final decision, working together to make a fair negotiation.
Try to keep the atmosphere in the room friendly. It is, after all, fake money and no one is going to lose anything at the end of the day!
Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.