The Management Blog
Tips & advice to help you improve your performance
Managers are taught that they must always listen to their staff and pay attention to what they are saying. Staff have needs and wants that we as managers need to understand and appreciate. However, there are times when we can’t be straight and direct with people (they can’t be that way with us) because we have guidelines on how we need to interact and will often fall out with people if we told them what we REALLY think! Learn More
Previously, we have discussed the various skills important to effective management.
Each is important as you work on your personal management skills and leadership development.
Today we’ll take a brief look at at the differences between communication and interpersonal skills.
We’ve all come across those situations where we think we’ve communicated effectively and yet it’s obvious there’s been some mis-interpretation or mis-understanding.
No matter how well we think we communicate, barriers exist, and it’s necessary to not only understand what they are and why they exist, but also what we can do about them. Learn More
Excellent communication in the office is imperative.
What you say (and what you don’t say) to your employees greatly influences the corporate culture, their satisfaction with work, productivity levels and loyalty to the company.
Some say that with texting, emails and “Whatsapping” that the art of true conversation, i.e something that comes out of your mouth, is lost!
A company relies on its employees to be productive and efficient when it comes to their tasks.
The quicker and better your workers are able to implement their duties, the more products or services you can offer, thereby raising profits.
Experienced managers know all too well the frustration that occurs when an employee doesn’t listen to them.
There are stellar employees who understand everything from the first time and carry out the instructions to a tee.
Managers play a large role in their organisations, not only in terms of delegation and strategy, but in how much stress they can parlay unto their colleagues.
One study found that 7 out of 10 employees blame their boss for increasing their stress levels.