In times of virtual working distributing tasks out to your people can be challenging. Miscommunication can happen easily. The result? Your people start on the task and they don’t fully understand it. But you’re relying on your team to be productive and efficient when it comes…
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The good thing with virtual meetings is that you can focus intensely on the faces on screen. They giveaway all kinds of clues as to what they are really thinking without them knowing. We’re always taught that we must always listen to our staff and…
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Today we’re going to take a look at the differences between communication and interpersonal skills and how to improve each one. Now you might be thinking that they are one and the same thing but hear me out here and I’ll explain why they are…
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We’ve all come across those situations where we think we’ve communicated effectively and yet it’s obvious there’s been some mis-interpretation or mis-understanding. No matter how well we think we communicate, barriers exist, and it’s necessary to not only understand what they are and why they…
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Excellent communication in the office is imperative. What you say (and what you don’t say) to your employees greatly influences the corporate culture, their satisfaction with work, productivity levels and loyalty to the company. Some say that with texting, emails and “Whatsapping” that the art…
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There are 4 well known listening styles that people employ depending on the type of person that they are and what primarily motivates them. We discuss these 4 main listening styles in the infographic below to help you work out what style you are most…
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Experienced managers know all too well the frustration that occurs when an employee doesn’t listen to them. There are stellar employees who understand everything from the first time and carry out the instructions to a tee. (more…)
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Managers play a large role in their organisations, not only in terms of delegation and strategy, but in how much stress they can parlay unto their colleagues. One study found that 7 out of 10 employees blame their boss for increasing their stress levels. (more…)
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Do you ever wonder why your boss just doesn’t seem to like you that much? Or do they treat other colleagues much better than you? (more…)
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Although all of the employees of a company are considered a team, it’s not uncommon for cross department conflicts and barriers to prevent effective communication. In fact, two thirds of all staff members think that communication across departments is poor, according to a survey. (more…)
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Nobody likes to give bad news; however, the job of a manager doesn’t often leave other choices. Leaders must be able to provide negative feedback to allow an employee the chance to improve, lay someone off if there are budget constraints or share the need…
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>How many times have you had an employee miss an important due date because they claimed they didn’t hear you announce the correct one? Or, how often do your staff members claim they can’t recall you ever mentioning a new project? (more…)
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