Presentation in office

Assertiveness Training

Being assertive is a learned skill. Learn how with this training course.

Assertiveness Training
Being assertive is a learned skill. Learn how with this training course.
 

“Learn how to be more assertive in the workplace,

asking for what you want, when you want it

and how to stand up for yourself”

Overview

Being assertive is one of the most important skills that you can have. In your everyday communications at work you need to be assertive when delegating, chairing, negotiating, motivating, selling, leading, disagreeing – you name it!

This 1-day in-house course concentrates on building up your assertiveness skills so no matter what position you hold you can communicate on an even footing and get your point across in a firm, concise and empowering manner.

  Who Will Benefit From The Course?

  • Anyone who has human interaction at work!

What Will You Gain From the Course?

  • Understand the difference between confidence, assertiveness and aggression
  • Learn how to become confident in your own abilities and what you say
  • Communication skills – questioning, listening, tonality, inflection
  • Learn how to read and use body language to your advantage
  • Learn the 3 step model for being assertive when communicating
  • Learn how to react to and turn around aggressive people
  • Learn how to say NO to additional work
  • Learn how to negotiate WIN WIN solutions
  • Learn how to compromise on key issues
  • Learn how to ask for what you want without feeling uncomfortable
  • Learn how to be assertive with your boss and your bosses boss!

 

Would You Like To Make An Enquiry Or Ask A Question?

Call us for FREE on 0333 320 2883

Email us at  enquiries@mtdtraining.com

Complete our online form

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CPD logo
All of our in-house, bespoke courses and programmes are CPD Certified.

 

After we have developed the material for your programme it will go through the CPD Certification process.

What this means is that your managers will receive a CPD Certificate for your specific course/programme.

All of this is completed with no additional cost.

Get In Touch!

If you have got some training requirements in mind please call us on 0333 320 2883 or complete the online form below and tell us about what they are and we’ll get back to you with some options and costs.