What is the one thing a manager can do at the workplace to promote the best experience for all of the employees?
The answer may surprise you.
It’s no longer the highest salary, as millennials are not as concerned with money as previous generations before them.
What modern employees want is engagement, plain and simple!
Read on to find out why it’s so important to engage your employees, and how engaged staffers can help your company grow and thrive!
What is Engagement?
The word engagement is thrown around a lot, but when asked for specifics, many managers have a hard time explaining what it is.
The truth is that there is no single definition for engagement.
It is a process that consists of a certain kind of mentality and a host of actions all geared towards one goal.
“Employee engagement is the emotional commitment the employee has to the organisation and its goals,” explains a source.
However, making sure that the employee is engaged is a two-way street, between the manager and that individual.
A manager must see the employee as a person, value their work and their commitment to make the person feel noticed and appreciated.
They must foster trust and respect.
They must be invested in the employee’s growth in their careers and mentor them to grow as individuals.
What is the Importance of Engagement?
There are so many reasons that validate the importance of engagement in the workplace.
Higher Employee Loyalty
When employees are truly engaged in the workplace, they wake up excited to go to work.
That is completely different that those that begrudgingly come to the office only to get a paycheck.
Engaged workers are excited to get started with their tasks because they know that they are making a difference in their company, as well as their communities and possibly the world.
They know the value that they bring to the team, and know that without their best efforts the team will suffer.
Engaged employees are more loyal, they take pride in their work and are more productive.
Lower Employee Turnover
A high turnover costs employers money, lowers company morale and stagnates progress.
It’s been proven time and time again that when supervisors take the time and spend the effort engaging with their staff, they reduce employee turnover.
No one wants to look for another job when they are extremely satisfied with their current one.
“A set of engagement elements explains 96% of the attitudes that drive voluntary turnover rates for work units,” one source states.
What do lower employee turnover and higher loyalty lead to?
Better customer satisfaction, more productivity, and, ultimately, higher sales!
Head of Training and Development
Originally published: 22 December, 2017