While it may not seem important to some in management, a lack of technical skill will result in ineffective results when it comes to completing your own day to day tasks while at the same time guiding your team.
The juggling act will eventually become unbearable!
Technical skills include simple things such as the ability to properly use technology in your role, efficiently use the various software programs that are required in your particular environment, and handle other aspects that may pertain to your job function. These skills are especially important for lower level managers, as they are often responsible for training their team members.
Technical skills are essential to effective leadership.
Besides, if you don’t know how to effectively complete a task, how can you rightfully judge others when it comes time for review?
You’ll have no way of knowing whether or not your team members are completing their jobs properly, opening up the possibility for a future disaster.
A friend of mine approached me recently with a story about the president of the company she works for. He has spent thousands of pounds implementing systems that would allow for front-end scanning and a more efficient work flow, eliminating the need for paper files.
He doesn’t know how to use them himself and is constantly asking his employees to print documents for his review. In my opinion, this particular business owner has two problems.
First, he is setting a horrible example for his employees. “Do as I say and not as I do,” is a terrible business philosophy. His refusal to learn about the systems he has pushed to implement will leave his team members questioning his knowledge, skill, and authority.
Second, he is setting himself up for failure. If, at some point, his direct reports become ill or quit, he will have no idea how to even begin accessing all of the valuable information that has been stored for his specific strategic use. He’ll then have to delegate these tasks to others in order to find information, which will further burden his already-struggling team. In this example, the individual in question is actually a member of upper management.
While lower level managers have the most technical responsibility, there is no excuse for middle or upper management to go without proper training as well.
It’s vital we understand the technological skills required to take us forward. LinkedIn has looked at what technological skills are required to take us forward. I’ve noted just a few of them below:
Artificial Intelligence: The simulation of human intelligence processes by machines, especially computer systems.
Analytical Reasoning: The ability to look at information, be it qualitative or quantitative in nature, and discern patterns within the information.
Sales Leadership: The ability to create the atmosphere and environment to bring the best out of your people.
Social Media Marketing: The goal of SMM is to produce content that users will share with their social network to help a company increase brand exposure and broaden customer reach.
Business Analysis: The identification of business needs and determination of solutions to business problems.
Competitive Strategies: The long-term action plan that is devised to help a company gain a competitive advantage over its rivals. If we are able to become expert in one or more of these entities, as they apply to your role in your industry, we set ourselves up to be valuable to our company and your client base.
Here are some additional resources to help you with your technical and management soft skills. They will really make a big difference.
If you’d like to discover more about your own leadership strengths and weaknesses, you can try out our LeaderDNA assessment:
Originally published: 19 November, 2019
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