Conflict is a part of life and is as normal as breathing. As human beings we are so unique from each other with different needs that it is amazing we don’t have more disagreements! (more…)
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In the first two articles in this four part series we looked at how to manage people with the personality traits of analytical and then expressive people. These are two of four simple personality categories based upon those discussed in the book People Styles At...
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As the world gets smaller it becomes more common to manage people who come from different cultures. Whilst these different cultures may be represented in just one country it is also becoming more prevalent to have responsibility for people who live and work in other...
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The days of the manager who says, ‘My way or the highway!’ have certainly changed. Managing through fear belongs back in the dark ages when the autocratic manager was king. (more…)
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One of the most popular sessions we cover in our management training is managing poor performance. We are asked many questions about specific people in their teams who are just not performing as they should. (more…)
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You will have heard of the roles that people play when they are in teams, and how those roles can be very beneficial to a team or can cause lots of problems. Members sometimes attempt to satisfy some individual needs that are irrelevant and often...
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Leading team members to improve their performance is probably the biggest topic of conversation that we have on our management courses. Most managers ask how they can encourage people to accept responsibility for their own performance, rather than having to force or tell people what...
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“An object at rest tends to stay at rest and an object in motion tends to stay in motion with the same speed and direction unless acted upon by an outside force” – Isaac Newton’s First Law of Motion. (more…)
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Do you like to influence people? Have you got knowledge of your subject to the extent that others could benefit from your experience? If so, you are or could be an effective expert that people take notice of and listen to. (more…)
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LandRover and BodyShop in the UK have led the way in a change process that has drawn attention from other companies and industries. It’s not a new concept, but one that has gathered momentum recently. (more…)
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As a manager, how do you discover what people expect you to do? What feedback do you want that will help you improve your game and create opportunities for expansion in the future? The best way yet found to increase knowledge is to ask questions....
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Meeting and talking with others is an excellent way of honing your thinking skills and becoming a person that others seek out for advice and information. So here are some ideas when we want to improve our hit rate when conversing with someone. (more…)
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