Technology has been so integrated into our daily lives that we use apps on our phones or tablets to find local restaurants, communicate with others, watch videos and even shop. The problem is that the access to a wealth of apps uses up our valuable…
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Most of us wouldn’t know what to concentrate on first if we didn’t have our to-do lists in front of us. A common evening activity for many busy professionals is to compile or revise a list of all the pressing tasks for the next day.…
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A business card is just a small piece of paper, but it can mean the difference between landing an important client or making a vital connection or not. Although the wording and the layout of these documents are typically pretty standard, read this article to…
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An email signature is an often overlooked area where professionals can let other people learn more about themselves, their business and their contact information. Some of us simply sign our name at the bottom of emails we send out, while others only include a phone…
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Whether you have just been promoted to a managerial role, or you are simply looking to improve your leadership skills, most sources will tell you the most important skill all managers need is good communication. It’s easy enough to say that leaders must be able…
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You work hard at the office, and try to get ahead in your career, but haven’t been able to do so as of yet. It is important to evaluate your efforts and successes, or lack thereof, and figure out the reasoning for either. (more…)
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In order to have a good relationship with your clients, you need to have an open line of communication. They must feel comfortable coming to you with questions, or bringing up concerns; otherwise, they may take their business elsewhere if they can’t address issues so…
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No one likes speaking to an angry person, but this scenario is even more difficult to handle when the person is a client of yours. This is a unique relationship where you have to tread very carefully to make sure the client is left happy,…
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Training is a constant task for any manager; in addition to educating new employees about the organisation’s procedures, innovation and change also demand that existing employees be trained on a fairly consistent basis. What is frustrating for many employers is that traditional training sessions don’t…
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Few things are as disruptive to a business’s success than valuable employees leaving the nest. As the leader, you then have the option to promote other staff members that may not be as qualified, or start a long search for a suitable replacement. (more…)
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Work-related stress affects all of us at one time or another; however, with more and more cases of it being reported, it is becoming an epidemic. (more…)
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The UK is becoming increasingly diverse, especially London. People of various races, cultures and ethnicities make up larger and larger percentages of UK residents, which is why many employers are looking to make their organisations more inclusive. (more…)
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