What makes us who we are? Naturally, it’s a mixture of our genetic makeup and our nurtured experiences. Some of our responses are based on our genes, but many of them are learned as we go along in life, conditioned in the main by who…
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As part of the Apprenticeship Programme each employer is required to give each apprentice a minimum of 20% of their total working hours for “off the job training”. What is the definition of ‘20% Off the Job Training’? 20% off the job training is defined…
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When asked to discuss the parameters managers use to assess their own and their department’s performance, the term ROI is often mentioned. While the returns on investment are critical to the success of any department, there is another measurement we sometimes fail to take into…
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On some of our courses, we often ask managers ‘How many of you have got people in your team who have the potential to produce better work than they are showing at the moment?’ Normally, every hand goes up. (more…)
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Nothing develops your staff more effectively and longer lasting than coaching. Coaching is a process. It is a process to help facilitate the transition from where you are now to where you want to be. (more…)
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How quickly can an individual change? How quickly can a company change? (more…)
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There are many examples of teams who have co-operated on tasks to accomplish goals. And co-operation has proved to be beneficial in many respects to achieve what couldn’t be achieved individually. (more…)
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Company culture is one of those ethereal things that sometimes gets mentioned and then dropped as a topic because it’s too big or too vague. And we can’t do much to influence it, so why spend time on it. (more…)
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Here, we are referring to your Company values, also known as corporate values or core values. These are the “fundamental beliefs upon which your business and its behaviour are based. They are the guiding principles that your business uses to manage its internal affairs as…
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It’s often a fact that the very skills you have developed to get yourself to your current position in business may be the very skills and attributes that can hold your success back. These might include having too high a dependence on your specialist expertise,…
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When managers attend our training programmes, we often ask the question, “In the last year, how many CDs on management have you listened to, how many DVDs on management have you watched, how many YouTube videos on management have you researched, how many TED talks…
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Many surveys have shown that growth and development are two of the driving forces behind people’s engagement at work, helping them benefit and get rewarded for the hard work and effort they put into their jobs. How do people benefit from that extra discretionary effort?…
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