Collins English Dictionary describes ‘soft skills’ as ‘desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude’. Certainly, the connotation is that someone who has common...
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There’s a very interesting TEDx talk by RosaBeth Moss Kanter on leading positive change, and I’ve noted six keys to change that she mentions, along with my thoughts as to their application in the world of business and leadership: (more…)
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You’ve no doubt heard the expression that we should be part of the solution, not the problem. And I’m sure we all agree that would be the best way to work. The question is…how? (more…)
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The apprenticeship journey starts with you understanding the requirements and elements of an apprenticeship standard. Apprenticeship Standard Each apprenticeship standard is made up of knowledge, skills and behaviours. The Knowledge during the apprenticeship you will acquire the facts, information, theory and technical information of the...
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Navigating the world of work with confidence relies on strong communication, numeracy, and problem-solving abilities – core competencies that Functional Skills help to develop. While Functional Skills qualifications in English and Maths are no longer a mandatory requirement for apprentices aged 19 and over, their...
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Why was management invented? That seems a strange question, doesn’t it? Surely management isn’t an invention! Surely it developed in response to industrial needs and was built over a period of time! (more…)
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What makes us who we are? Naturally, it’s a mixture of our genetic makeup and our nurtured experiences. Some of our responses are based on our genes, but many of them are learned as we go along in life, conditioned in the main by who...
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When asked to discuss the parameters managers use to assess their own and their department’s performance, the term ROI is often mentioned. While the returns on investment are critical to the success of any department, there is another measurement we sometimes fail to take into...
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Nothing develops your staff more effectively and longer lasting than coaching. Coaching is a process. It is a process to help facilitate the transition from where you are now to where you want to be. (more…)
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Many surveys have shown that growth and development are two of the driving forces behind people’s engagement at work, helping them benefit and get rewarded for the hard work and effort they put into their jobs. How do people benefit from that extra discretionary effort?...
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An apprenticeship is a job where you learn in the work setting, gain experience, develop new skills whilst getting paid and receiving all the benefits of an employed member of staff. What are the different levels of an apprenticeship? Each apprenticeship has an identified level...
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Delegation skills are necessary for effective leadership and productivity within your department. The ability to understand the company’s goals and break them down into manageable tasks is imperative to getting things done on time and correctly. (more…)
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