Navigating the world of work with confidence relies on strong communication, numeracy, and problem-solving abilities – core competencies that Functional Skills help to develop. While Functional Skills qualifications in English and Maths are no longer a mandatory requirement for apprentices aged 19 and over, their...
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Why was management invented? That seems a strange question, doesn’t it? Surely management isn’t an invention! Surely it developed in response to industrial needs and was built over a period of time! (more…)
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What makes us who we are? Naturally, it’s a mixture of our genetic makeup and our nurtured experiences. Some of our responses are based on our genes, but many of them are learned as we go along in life, conditioned in the main by who...
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When asked to discuss the parameters managers use to assess their own and their department’s performance, the term ROI is often mentioned. While the returns on investment are critical to the success of any department, there is another measurement we sometimes fail to take into...
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Nothing develops your staff more effectively and longer lasting than coaching. Coaching is a process. It is a process to help facilitate the transition from where you are now to where you want to be. (more…)
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Many surveys have shown that growth and development are two of the driving forces behind people’s engagement at work, helping them benefit and get rewarded for the hard work and effort they put into their jobs. How do people benefit from that extra discretionary effort?...
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An apprenticeship is a job where you learn in the work setting, gain experience, develop new skills whilst getting paid and receiving all the benefits of an employed member of staff. What are the different levels of an apprenticeship? Each apprenticeship has an identified level...
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Delegation skills are necessary for effective leadership and productivity within your department. The ability to understand the company’s goals and break them down into manageable tasks is imperative to getting things done on time and correctly. (more…)
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Are you a good decision maker? As humans, we can’t predict the future, and as such, no matter what the odds, we’re always taking a chance when we make a decision. We can’t know its outcome, so every choice leads to an unknown. (more…)
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Experienced managers know all too well the frustration that occurs when an employee doesn’t listen to them. There are stellar employees who understand everything from the first time and carry out the instructions to a tee. (more…)
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Incoming employees, departing bosses, new software, company merges, new initiatives… these are all changes in a company that cause both employees and processes to go through transitions. These changes can lead to stress, a host of unknowns and chaos to break out in the workplace....
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The most effective leaders share one secret to their success—it is their employees. Aside from managing projects and delegating tasks, a successful manager will know the importance of developing their employees’ skills. (more…)
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