Before even considering someone for promotion it is recommended that you first know the reasons NOT to promote someone. These include; because they work hard, they need the money, you like them because they are like you or you want to stop them leaving! In…
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Conflict is a part of life and is as normal as breathing. As human beings we are so unique from each other with different needs that it is amazing we don’t have more disagreements! (more…)
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In the first two articles in this four part series we looked at how to manage people with the personality traits of analytical and then expressive people. These are two of four simple personality categories based upon those discussed in the book People Styles At…
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Understanding the people in our team is a huge part of our job as managers. In this series of four articles, we use four simple personality categories based upon those discussed in People Styles at Work by Robert and Dorothy Bolton. (more…)
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How much does change of mood affect your team? Extremely positive and upbeat one moment as things seem to be going well and then something goes wrong which brings you down again. (more…)
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We have experienced many situations on our training courses or during coaching sessions where people have moaned about their boss. Have you ever considered whether you are the manager that employees love to hate? I can hear some managers now saying, ‘I don’t get paid…
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Giving instructions and bossing people around is easy when people do as you say. The problems come when we realise that we are dealing with people and not robots. Managers are paid to manage and motivate real human beings and this is bound to involve…
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As the world gets smaller it becomes more common to manage people who come from different cultures. Whilst these different cultures may be represented in just one country it is also becoming more prevalent to have responsibility for people who live and work in other…
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One of the best and bravest ways to assess your effectiveness as a manager is by seeking feedback from the people who work for you. The biggest challenge in achieving this is getting your team to be honest. There is always a danger that people…
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The days of the manager who says, ‘My way or the highway!’ have certainly changed. Managing through fear belongs back in the dark ages when the autocratic manager was king. (more…)
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One of the most popular sessions we cover in our management training is managing poor performance. We are asked many questions about specific people in their teams who are just not performing as they should. (more…)
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Improving your management skills is a key factor in the success of any business and department. You can’t stand still in today’s business world; to be successful, you not only need to be as good as you possibly can be, you also need to maintain…
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