A question for you…. What would you consider to be one of the most critical people issues facing businesses today? Wow, that should make you stop in your tracks! When I spend time with managers of businesses I consult with, and the subject comes round...
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To View The Full Image click here We’ve all heard of Maslow’s Hierarchy needs but this is the modern and up to date version! (more…)
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A pep talk is intended to make someone feel more courageous or enthusiastic about something and in the business world it usually refers to their job! (more…)
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If you are a leader in a larger business or public sector organisation then you are probably not dealing with external clients on a regular basis. It is therefore easy (once you have agreed with them) to leave the policing of your customer service standards...
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Any organisation needs a leader that people want to follow. Bringing people along with you on this journey involves great determination and high levels of engagement from your followers. (more…)
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Speaking in public is a very useful skill for any manager and in also in life. In the workplace this will include speaking in team meetings, making a sales pitch to a new client or presenting information in a board meeting. Outside work may include...
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Becoming a successful communicator is very important as a manager or business owner as it will help you to build strong relationships with your team and help you to get the most out of your employees by delivering clear and effective instructions on what work...
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Are you destructive or constructive in your approach to managing people? Destructive managers are critical and negative which demolishes moral, confidence and motivation. (more…)
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Being the ideal manager and achieving job satisfaction come high on many managers’ wish lists. So, what competencies do you need to master to be a great manager? Here are 7 top competencies for a manager to develop and work on and some additional resources...
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The promotion trap for new managers is that they were promoted because they were good at their job not because they are good managers. They have been more used to doing the task than managing a group of people. (more…)
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The difference between being a successful manager or an unsuccessful manager is the ability to be a leader. Teams rely on their manager to take the lead knowing that they can follow with confidence. (more…)
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Becoming an effective and successful leader will require you to embody certain qualities that your team can follow and aspire to. These qualities can be learned and developed over time, so the first place to start is to understand what the top 10 qualities of...
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