They say that change is the only constant, and this phrase is especially relevant to the management world! We face change as managers every single day and we have the responsibility of guiding our teams successfully through these changes unscathed. (more…)
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Everyone learns differently. It’s a fact of life and it’s unescapable. As you prepare for your next training session you’ll want to consider the different types of learners that may walk into your classroom. I’m not talking about the visual and auditory learners. Today I’m…
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So now that you’re able to recognize some of the signs of stress at work it’s time to figure out how you’re going to reduce that stress. Over the next couple of days we’re going to take a look at two areas of your job…
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As a manager or human resources employee you will find yourself passively concerned with employee turnover rates. Your company may not experience a huge turnover rate (which is a good thing), but if you do experience turnover it should not be viewed as a terrible…
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You’ve spent months interviewing applicants, hiring new employees, and training each one to become an effective member of your team. You’ve spent a lot of time looking at each employee as an individual, but now it’s time to take a step back. Are all of…
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Believe it or not, as a manager you have a responsibility to ensure that your team delivers top knotch customer service at all times. No one is excluded, whether he deals with the public or not. What most people don’t realize is that everyone is…
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Before you can effectively manage change within your organisation you must realise that there several different categories of change. The three main types include: Developmental change Transitional change Transformational change (more…)
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Goals are goals, true – but when you’re in business it’s important to recognize that there are several different types of goals to keep track of. For the most part therea re three main types of goals: Goals set at individual levels Goals set for…
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Let’s cut right to the chase today. A performance model is a vision of what a company expects to achieve. In order to attain those goals the company must perform in a specific manner. This takes a great deal of research, planning, and implementation. The…
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Here’s a little something to think about over the weekend before we dive into next week’s conversations. Imagine your organisation was preparing to go into a joint venture with two other companies, each from a different country – we’ll say India and China. As part…
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No matter what type of business you’re in, one fact remains true. You have customers and those customers expect to receive products or services from you in a timely and professional manner. So how do you ensure this happens? You put systems in place that…
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As we move forward with our study of different management styles I thought it would be a good idea to briefly discuss the management cycle. The management cycle is akin to the backbone of an organisation. Managers make plans, monitor the results, explain the outclime,…
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