The One Word That Ensures Commitment To Improvement

Leading team members to improve their performance is probably the biggest topic of conversation that we have on our management courses. Most managers ask how they can encourage people to accept responsibility for their own performance, rather than having to force or tell people what to do. The ‘tell-tell-tell’ culture is still endemic in many[…..]

Take Responsibility and Be Proactive

Anne Frank once said, “How wonderful it is that nobody need wait a single moment to improve the world.” Our moods often dictate how we appear to people. Others only see our behaviour, which is the tip of the iceberg when it comes to who we really are. Lurking beneath the tip are all our prejudices, judgments, ideas,[…..]

How To See From A Different Perspective

I was reading about a case where the arbitration organisation, ACAS, were brought in to a dispute between two parties in an organisation, to help sort it out. One statement in the article intrigued me.